Three IT leadership tips for insurance CIOs

Image courtesy:  speculator/

Image courtesy: speculator/

An autocratic management could be a fixture in the old-fashioned, hierarchy-oriented corporate world; not anymore. As the world gets smaller and new technologies shake the traditional management paradigms, a change in the leadership style is imminent. The case is not too different with the IT leadership, the CIO’s role. Here, we look into the key IT leadership tips that makes an effective influence in the insurance industry.

Key paradigms

The adoption of any change has always been focused on the holy trinity of an organization—people, process and technology. Changes in the technology and business processes have been quick; but the focus on human resources is still not emphasized enough. Poor leadership and engagement with the staff often results in the negative impact on the day to day operations and technological adoption.

Reviewing the causes of failure of IT projects, most causes point at the increasing role of ‘soft stuff’. A McKinsey and Oxford University study reports that large software projects run 66% over budget and 33% over time with a key cause being the focus on budget and scheduling to the exclusion of managing strategy and stakeholders.

The IT leadership tips

In this article published by Insurance Innovation Reporter (IIR), the author, Catherine Stagg-Macey, founder of Belgrave Street and an analyst at Novarica lists out three tips for IT leaders to be ‘people competent’. These include listening to the staff, communication, and litmus test. These tips, she believes can help a CIO not only to manage with ease when things are smooth, but even sail effectively when the waters get choppy. Investing in these three tips can make a good IT leader that has the ability to manage his staff well, and improve the outcome of the IT projects by focusing on the soft stuff.

Read the full article here:


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