Cloud’s role in insurance customer satisfaction

Cloud services have provided a highly scalable, cost-effective system for customer service. In this free-flowing interview, Greg Buoncontri, EVP & CIO of Pitney Bowes, shares how his insurance organization has tremendously benefited with the adoption of cloud.

Watch this video interview posted on YouTube by Saugatuck Technology, where Buoncontri also shares his experience about challenges faced during cloud services adoption.

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